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Website Terms of use

Terms Of Use

Effective Date: 01/01/2026


1. Acceptance of Terms

By accessing, browsing, or using the Prazuchi website (prazuchi.com), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, our Privacy Policy, and all applicable laws and regulations. If you do not agree to these terms in their entirety, you must immediately cease using this website and refrain from making any purchases.

Your continued use of the website following any modifications to these terms constitutes acceptance of those changes.


2. Definitions

For purposes of these Terms of Use:

  • "We," "us," "our," and "Prazuchi" refer to the company operating prazuchi.com
  • "You" and "your" refer to the user or purchaser of products
  • "Website" refers to prazuchi.com and all associated pages
  • "Products" refer to all items available for purchase through the website
  • "Services" refer to all services provided through the website, including order processing and customer support

3. Use of Website

3.1 Permitted Use

You may use this website for lawful personal or commercial purposes related to purchasing our products.

3.2 Prohibited Activities

You agree not to:

  • Use the website in any way that violates local, state, national, or international laws or regulations
  • Attempt to gain unauthorized access to any portion of the website, other accounts, computer systems, or networks connected to the website
  • Interfere with, disrupt, or create an undue burden on the website or networks connected to the website
  • Use any automated systems, including robots, spiders, scrapers, or offline readers, to access the website without express written permission
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
  • Upload or transmit viruses, malware, or any code of a destructive nature
  • Collect or harvest any personally identifiable information from the website
  • Use the website for any fraudulent or unlawful purpose
  • Reverse engineer, decompile, or disassemble any aspect of the website

3.3 Enforcement

We reserve the right to terminate or suspend your access to the website immediately, without prior notice or liability, for any reason, including breach of these Terms of Use.


4. Intellectual Property Rights

4.1 Ownership

All content on this website—including but not limited to text, copy, graphics, images, photographs (including product images), videos, logos, icons, software, audio clips, written content, product descriptions, and the overall design and compilation—is the exclusive property of Prazuchi and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

4.2 Trademarks

"Prazuchi" and any associated logos are trademarks or registered trademarks of Prazuchi. You may not use these marks without prior written permission.

4.3 Restrictions

You may not:

  • Reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from the website except as necessary for normal website viewing
  • Remove or alter any copyright, trademark, or other proprietary notices
  • Use any content for commercial purposes without express written consent
  • Frame or link to the website without permission

4.4 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the website for personal purposes only, subject to these Terms of Use.


5. Product Information and Descriptions

5.1 Accuracy Disclaimer

While we make every reasonable effort to ensure product descriptions, specifications, images, dimensions, materials, colors, pricing, and availability information are accurate and current, we do not warrant that:

  • Product descriptions are accurate, complete, reliable, current, or error-free
  • Product images accurately represent actual colors (variations may occur due to monitor settings, lighting, photography, and individual perception)
  • Product specifications will remain unchanged
  • All products will be available at all times
  • Pricing information is free from errors

5.2 Descriptive Terms

Certain terms used to describe products, including but not limited to "chew-resistant," "chewproof," "waterproof," "water-resistant," "orthopedic," "durable," "long-lasting," "heavy-duty," and similar descriptive language:

ARE RELATIVE TERMS AND NOT ABSOLUTE GUARANTEES

You acknowledge and agree that:

  • "Chew-resistant" and "chewproof" describe products designed to withstand mild to moderate chewing behaviors but DO NOT guarantee the product is indestructible or will withstand aggressive, persistent, or determined chewing. No fabric or material is truly chewproof against all dogs. Individual results vary based on dog size, jaw strength, chewing determination, and behavior.
  • "Waterproof" and "water-resistant" describe products designed to resist moisture penetration under normal use conditions but DO NOT guarantee absolute impermeability under all circumstances, extreme conditions, prolonged exposure, or against all types of liquids. Effectiveness may vary based on liquid type, volume, exposure duration, and product maintenance.
  • "Orthopedic" describes products designed with materials intended to provide joint support and comfort but DOES NOT constitute medical advice, guarantee therapeutic results, or replace veterinary care. Individual results vary based on dog size, weight, health conditions, and usage patterns.
  • "Durable," "long-lasting," and "heavy-duty" are comparative terms describing products designed for extended use but DO NOT guarantee specific lifespan, resistance to all types of damage, or performance under all conditions.

5.3 Product Performance Variables

Product performance depends on numerous factors outside our control, including but not limited to:

  • Individual dog behavior, size, weight, jaw strength, and temperament
  • Frequency and manner of use
  • Proper product maintenance and care
  • Environmental conditions (temperature, humidity, sunlight exposure)
  • Adherence to care instructions
  • Compatibility with individual dog needs

5.4 Not Medical Devices

No products sold on this website are medical devices, veterinary equipment, or substitutes for professional veterinary care. Claims regarding orthopedic benefits, joint support, or health-related features are not medical claims and have not been evaluated by veterinary regulatory bodies.

5.5 Right to Modify

We reserve the right to:

  • Modify product specifications, materials, designs, colors, or features at any time without notice
  • Discontinue products without notice
  • Correct errors in product descriptions or pricing
  • Update product images

5.6 Visual Representation

Product images are for illustrative purposes. Actual products may vary in:

  • Color shade and tone
  • Texture appearance
  • Size proportions
  • Material finish
  • Stitching details

6. Pricing and Payment

6.1 Pricing

All prices displayed on the website are in [Your Currency] and are subject to change without notice. We reserve the right to modify prices at any time.

6.2 Pricing Errors

Despite our best efforts, pricing errors may occur. If we discover a pricing error:

  • We will inform you as soon as possible
  • We will give you the option to purchase at the correct price or cancel the order
  • If you have already been charged, we will issue a refund if you decline the corrected price
  • We reserve the right to cancel orders placed with incorrectly priced products

6.3 Taxes and Fees

Prices may not include applicable taxes, customs duties, or other fees. You are responsible for all applicable taxes and fees associated with your purchase.

6.4 Payment

Payment must be received and verified before orders are processed. We accept credit cards, debit cards, netbanking and UPI. All payment processing is subject to verification and fraud prevention measures.

6.5 Currency Fluctuations

If you are purchasing from outside India, currency conversion rates applied by your financial institution may affect the final amount charged.


7. User Accounts

7.1 Account Creation

To make purchases, you may need to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update account information to keep it accurate and complete
  • Maintain the security and confidentiality of your password
  • Notify us immediately of any unauthorized access or security breach
  • Accept responsibility for all activities that occur under your account
  • Not allow others to use your account
  • Not create multiple accounts
  • Not create accounts using automated means

7.2 Account Termination

We reserve the right to suspend, disable, or terminate your account at any time for any reason, including:

  • Violation of these Terms of Use
  • Suspected fraudulent activity
  • Abusive behavior toward staff or other customers
  • Excessive returns or suspected return abuse
  • Extended periods of inactivity
  • Legal requirements

7.3 Effect of Termination

Upon account termination:

  • Your right to use the website ceases immediately
  • Outstanding orders may be cancelled
  • We may delete your account information (subject to legal retention requirements)
  • You remain liable for all outstanding obligations

8. Orders and Transactions

8.1 Order Process

Placing an order through the website constitutes an offer to purchase the products. All orders are subject to acceptance by us. We reserve the absolute right to accept or decline any order for any reason, including but not limited to:

  • Product unavailability
  • Pricing or product description errors
  • Credit verification failure
  • Suspected fraudulent activity
  • Order quantity limitations
  • Geographic shipping restrictions
  • Previous account issues

8.2 Order Confirmation

Receipt of an order confirmation email does not constitute acceptance of your order. Acceptance occurs when we ship the product or confirm shipment.

8.3 Order Cancellation

We reserve the right to cancel any order, before or after acceptance, including:

  • Orders placed with incorrect pricing
  • Orders we cannot fulfill
  • Orders suspected of fraud
  • Bulk or resale orders (unless you have a wholesale agreement)

If we cancel your order after payment, we will issue a full refund within 7 business days.

8.4 Order Modifications

Once an order is placed, modifications may not be possible. Contact us immediately if you need to modify an order. We will make reasonable efforts to accommodate requests but cannot guarantee modifications will be possible.

8.5 Quantity Limitations

We reserve the right to limit quantities purchased per person, household, or order. These restrictions may apply to orders placed by the same account, the same payment method, or the same shipping address.


9. Shipping and Delivery

9.1 Shipping Partners

We partner with third-party shipping companies to deliver orders. By placing an order, you authorize us to share necessary delivery information with these carriers.

9.2 Delivery Estimates

Delivery timeframes are estimates only, not guarantees. We are not liable for delays caused by:

  • Shipping carrier delays
  • Weather conditions
  • Natural disasters
  • Customs clearance delays
  • Incorrect addresses provided by customers
  • Unavailable recipients
  • Force majeure events
  • Strikes or labor disputes
  • Pandemics or public health emergencies

9.3 Shipping Address Accuracy

You are responsible for providing accurate shipping addresses. We are not responsible for orders shipped to incorrect addresses provided by you. Address corrections after shipment may incur additional fees.

9.4 Delivery Failures

If delivery fails due to:

  • Incorrect address provided by you
  • Refusal to accept delivery
  • Unavailability at delivery address
  • Unclaimed packages

You may be responsible for return shipping costs and/or restocking fees.

9.5 Loss or Damage During Transit

Risk of loss and title for products pass to you upon delivery to the shipping carrier. For lost or damaged shipments, you may need to file claims directly with the carrier. We will provide reasonable assistance but are not liable for carrier-caused loss or damage unless you purchased additional insurance or protection through us.

9.6 International Shipping

For international orders, you are responsible for:

  • All customs duties, taxes, and fees
  • Compliance with import laws of your country
  • Any additional documentation required

We are not responsible for customs delays, seizures, or denials of entry.


10. Returns, Exchanges, and Refunds

10.1 Return Policy

Our complete return and exchange policy is detailed on our Returns & Exchanges page. By purchasing from Prazuchi, you agree to the terms of that policy.

10.2 Return Conditions

Returns are generally accepted only if:

  • Requested within the specified return window
  • Products are unused, unwashed, and in original condition with all tags attached
  • Products are in original packaging
  • You provide proof of purchase

10.3 Non-Returnable Items

Certain items may be non-returnable due to hygiene, safety, or customization reasons. These will be clearly marked.

10.4 Return Shipping

Unless products are defective or we shipped the wrong item, you are responsible for return shipping costs. We recommend insured shipping with tracking.

10.5 Refund Processing

Refunds are processed within 7 business days after we receive and inspect returned items. Refunds are issued to the original payment method. Depending on your financial institution, it may take additional time for the refund to appear.

10.6 Abuse Prevention

We reserve the right to refuse returns or ban customers who exhibit patterns of return abuse, including but not limited to:

  • Excessive return rates
  • Returning used or damaged products
  • Fraudulent return claims
  • Violating return policy terms

11. Product Warranty and Disclaimers

11.1 Limited Warranty

Products are warranted against manufacturing defects for the period specified on individual product pages or our Warranty page. This warranty is limited to repair, replacement, or refund at our sole discretion.

11.2 Warranty Exclusions

This warranty does NOT cover:

Damage from pet behavior including:

  • Chewing, biting, or tearing by dogs or other pets
  • Excessive scratching or clawing
  • Soiling, staining, or biological damage
  • Aggressive or destructive behavior

Damage from improper use or care including:

  • Failure to follow care instructions
  • Use of improper cleaning methods or products
  • Bleach, harsh chemicals, or high heat damage
  • Machine washing products labeled as spot-clean only
  • Tumble drying products labeled as air-dry only

Normal wear and tear including:

  • Gradual fading of colors over time
  • Pilling or matting of fabric surfaces
  • Compression of fill materials with extended use
  • Stretching of fabric
  • Loosening of stitching from normal use

Environmental damage including:

  • Prolonged sun exposure causing fading or material degradation
  • Moisture damage from improper drying or storage
  • Mold or mildew from damp storage conditions
  • Temperature extremes

Consequential damage including:

  • Damage to floors, furniture, or other property
  • Injury to pets or people
  • Secondary damage of any kind

Other exclusions:

  • Products purchased from unauthorized retailers
  • Products modified or altered in any way
  • Products without proof of purchase
  • Products used for commercial purposes (unless specifically designed for such use)
  • Damage from accidents or misuse

11.3 Warranty Claims

To make a warranty claim:

  • Contact us within the warranty period
  • Provide proof of purchase
  • Provide photographic evidence of the defect
  • Describe when and how the defect appeared
  • Follow our return instructions if replacement is approved

We reserve the right to inspect returned items and determine whether damage constitutes a manufacturing defect or exclusion.

11.4 DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW:

ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY
  • IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
  • IMPLIED WARRANTIES OF NON-INFRINGEMENT
  • WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE

WE DO NOT WARRANT THAT:

  • Products will meet your specific requirements or expectations
  • Products will be suitable for your particular dog or situation
  • Products will be uninterrupted, timely, secure, or error-free
  • Results obtained from product use will be accurate or reliable
  • Product quality will meet your expectations
  • Any errors in products will be corrected
  • Products will be compatible with your specific needs

SPECIFICALLY REGARDING PRODUCT DESCRIPTORS:

We do not warrant that products described as "chew-resistant," "chewproof," "waterproof," "water-resistant," "orthopedic," "durable," or similar terms will perform under all conditions or for all dogs. These terms describe design intentions, not guarantees of performance.


12. Limitation of Liability

12.1 Limitation of Damages

TO THE FULLEST EXTENT PERMITTED BY LAW:

IN NO EVENT SHALL PRAZUCHI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, or use
  • Loss of or damage to property
  • Personal injury to you, your pets, or third parties
  • Veterinary expenses
  • Emotional distress
  • Business interruption
  • Replacement of products
  • Cost of substitute products or services

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE LEGAL THEORY UPON WHICH LIABILITY IS BASED (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE).

12.2 Maximum Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID TO US FOR THE SPECIFIC PRODUCT(S) GIVING RISE TO THE CLAIM, OR 1000 RUPEES, WHICHEVER IS LESS.

12.3 Basis of the Bargain

You acknowledge that we have set our prices and entered into this agreement in reliance upon the limitations of liability and disclaimers of warranties set forth herein, that the same reflect a reasonable and fair allocation of risk between you and us, and that the same form an essential basis of the bargain between you and us.

12.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.


13. Indemnification

13.1 Your Indemnification Obligations

You agree to defend, indemnify, and hold harmless Prazuchi, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees and court costs) arising from or related to:

  • Your use or misuse of the website or products
  • Your violation of these Terms of Use
  • Your violation of any third-party rights, including intellectual property, privacy, or other proprietary rights
  • Your violation of any laws or regulations
  • Any injury to pets or people involving our products
  • Any damage to property involving our products
  • Any content or information you post or transmit through the website
  • Any negligent or wrongful conduct by you or anyone using your account

13.2 Defense of Claims

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate in asserting any available defenses.


14. Assumption of Risk

14.1 Pet Product Risks

You acknowledge and accept that:

  • All pet products carry inherent risks when used with animals
  • Dogs may chew, scratch, tear, or otherwise damage products despite design features intended to resist such behavior
  • No product is truly indestructible or immune to determined pet behavior
  • Individual dogs vary greatly in behavior, strength, and destructiveness
  • You are responsible for supervising your pet's use of products and ensuring safety
  • You will discontinue use immediately if products show damage that could pose safety risks (choking hazards, sharp edges, etc.)

14.2 Health and Medical Risks

You acknowledge that:

  • Products labeled as "orthopedic" or providing "joint support" are not medical devices
  • These products are not substitutes for veterinary care
  • You will consult a veterinarian for any health concerns regarding your pet
  • We make no medical claims or guarantees regarding health benefits
  • Individual results may vary
  • Pets with serious medical conditions require professional veterinary care

14.3 Water Resistance Limitations

You acknowledge that:

  • "Waterproof" and "water-resistant" are relative terms with practical limitations
  • Prolonged exposure, extreme conditions, or improper use may result in moisture penetration
  • You will take reasonable precautions to protect products from excessive moisture
  • You will follow care instructions to maintain water resistance
  • Water resistance may diminish over time and with use

15. Product Safety and Supervision

15.1 Supervision Required

You agree to:

  • Supervise your pet during initial use of any new product
  • Inspect products regularly for signs of damage
  • Remove damaged products from use immediately
  • Not allow pets to use damaged products that could pose safety risks
  • Select appropriate product sizes for your pet
  • Follow all product instructions and warnings

15.2 Safety Disclaimers

We are not liable for:

  • Choking hazards from damaged products
  • Ingestion of product materials
  • Injuries resulting from product misuse
  • Injuries resulting from damaged products
  • Allergic reactions to materials (though we use quality materials, individual sensitivities vary)
  • Injuries from improper size selection

15.3 Proper Use

Products must be used only for their intended purpose. Misuse includes:

  • Using products designed for indoor use outdoors (unless specified as suitable for both)
  • Allowing aggressive chewers to use products not designed for such behavior
  • Using damaged products
  • Modifying products in any way
  • Using products in ways not recommended in product descriptions

16. Material Specifications and Changes

16.1 Material Descriptions

While we provide general descriptions of materials used in our products, we do not warrant:

  • That material specifications will remain unchanged over time
  • That materials from different production batches will be identical
  • That materials will perform identically for all users
  • That materials will maintain their properties indefinitely

16.2 Material Substitutions

We reserve the right to:

  • Substitute materials of equal or better quality without notice
  • Change suppliers without notice
  • Modify material specifications to improve products
  • Discontinue certain materials or products

16.3 Material Variations

Natural variations may occur in:

  • Color consistency between batches
  • Texture and hand feel
  • Material weight and thickness
  • Dye uptake and color saturation

These variations do not constitute defects.

16.4 Undisclosed Specifications

We do not disclose proprietary technical specifications (fabric weights, denier ratings, specific construction methods, etc.) beyond general descriptions. This information is confidential and not warranted to customers.


17. Privacy and Data Use

17.1 Data Collection

We collect personal information necessary to process orders and provide services, including:

  • Name, email, phone number, shipping address
  • Payment information (processed securely by payment processors)
  • Order history and preferences
  • Communications with customer service

17.2 Data Use

Your personal information is used solely to:

  • Process and fulfill orders
  • Communicate about orders and account matters
  • Improve website functionality and user experience
  • Comply with legal obligations
  • Prevent fraud and ensure security

17.3 Data Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We share information only with:

  • Shipping companies to deliver your orders (name, address, phone)
  • Payment processors to complete transactions (payment details)
  • Service providers who assist in website operation (under confidentiality agreements)
  • Law enforcement or regulatory authorities when legally required

We specifically DO NOT share your data with:

  • Google or other analytics platforms for advertising
  • Social media platforms
  • Data brokers
  • Marketing companies
  • Any third parties for their independent use

17.4 Complete Privacy Policy

For complete details on data collection, use, storage, security, and your rights, see our Privacy Policy, which is incorporated into these Terms of Use by reference.


18. Communications

18.1 Electronic Communications

By using the website, you consent to receiving electronic communications from us, including:

  • Order confirmations
  • Shipping notifications
  • Responses to customer service inquiries
  • Account-related notices
  • Legal notices

These electronic communications satisfy any legal requirement for written communication.

18.2 Marketing Communications

We will only send promotional or marketing communications if you explicitly opt in. You may opt out at any time by:

  • Clicking unsubscribe links in emails
  • Adjusting account preferences
  • Contacting customer service

18.3 Transactional Communications

You cannot opt out of transactional communications related to your orders or account (order confirmations, shipping updates, security notices, etc.) while you maintain an account or have pending orders.


19. Third-Party Links and Services

19.1 External Links

Our website may contain links to third-party websites, social media platforms, or services. We provide these links for convenience only.

19.2 No Endorsement

We do not endorse, warrant, or assume responsibility for:

  • Content on third-party websites
  • Products or services offered by third parties
  • Privacy practices of third-party sites
  • Terms and conditions of third-party sites
  • Accuracy of third-party information

19.3 Your Responsibility

Accessing third-party links is entirely at your own risk. We recommend reviewing the privacy policies and terms of use of any third-party sites you visit.

19.4 Third-Party Services

We may use third-party services for:

  • Payment processing
  • Shipping and logistics
  • Website hosting and security

These providers operate under their own terms and conditions and privacy policies.


20. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms of Use due to circumstances beyond our reasonable control, including but not limited to:

  • Acts of God (earthquakes, floods, fires, storms, natural disasters)
  • War, terrorism, civil unrest, riots
  • Pandemics, epidemics, public health emergencies
  • Government actions, laws, regulations, or orders
  • Labor disputes, strikes, lockouts
  • Utility failures or telecommunications outages
  • Supply chain disruptions
  • Shipping carrier failures or delays
  • Supplier failures
  • Cyber attacks or security breaches beyond our reasonable control

During force majeure events, our obligations are suspended for the duration of the event. We will make reasonable efforts to mitigate effects and resume normal operations as quickly as possible.


21. Dispute Resolution and Governing Law

21.1 Governing Law

These Terms of Use and any disputes arising from or related to your use of the website or purchase of products shall be governed by and construed in accordance with the laws of India/Rajasthan/Jaipur, without regard to its conflict of law provisions.

21.2 Informal Resolution

Before initiating any legal action, you agree to first contact our customer service team to attempt to resolve the dispute informally. We are committed to working with you to reach a fair resolution.

Provide a written description of the dispute, your contact information, and the resolution you seek to: support@prazuchi.com

We will attempt to resolve the dispute within 30 days of receiving your notice.

21.3 Jurisdiction and Venue

If informal resolution fails, you agree that any legal action or proceeding arising from or related to these Terms of Use or your use of the website shall be brought exclusively in the courts of Jaipur, India and you hereby consent to the personal jurisdiction and venue of such courts.

21.4 Waiver of Class Actions

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

You waive any right to participate in a class action lawsuit or class-wide arbitration against Prazuchi.

21.5 Limitation on Time to File Claims

Any claim or cause of action arising from or related to your use of the website or purchase of products must be filed within one (1) year after the claim or cause of action arose, or it shall be forever barred, regardless of any statute or law to the contrary.


22. Modifications to Terms of Use

22.1 Right to Modify

We reserve the right to modify, amend, or update these Terms of Use at any time, in our sole discretion, without prior individual notice.

22.2 Notification of Changes

When we make changes:

  • We will update the "Effective Date" at the top of this page
  • Material changes may be communicated via email or prominent website notice
  • We encourage you to review these terms periodically

22.3 Effect of Continued Use

Your continued use of the website after any changes constitutes your acceptance of the modified Terms of Use. If you do not agree to the modified terms, you must stop using the website immediately.

22.4 Prior Orders

Changes to these Terms of Use do not affect orders placed before the effective date of changes. Prior orders remain subject to the terms in effect at the time the order was placed.


23. Severability

If any provision of these Terms of Use is found by a court of competent jurisdiction to be unlawful, void, or unenforceable for any reason, then:

  • That provision shall be deemed severable from these Terms of Use
  • The invalidity shall not affect the validity or enforceability of any remaining provisions
  • Remaining provisions shall remain in full force and effect
  • The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be eliminated

24. Waiver

No waiver by us of any term or condition in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

Our failure to assert any right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

Any waiver must be in writing and signed by an authorized representative of Prazuchi to be effective.


25. Entire Agreement

These Terms of Use, together with:

  • Our Privacy Policy
  • Our Returns & Exchanges Policy
  • Our Shipping & Delivery Policy
  • Our Warranty Policy
  • Any other policies referenced herein

Constitute the entire agreement between you and Prazuchi regarding your use of the website and purchase of products, and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.


26. Assignment

26.1 Your Restrictions

You may not assign, transfer, or delegate your rights or obligations under these Terms of Use without our prior written consent. Any attempted assignment without consent shall be null and void.

26.2 Our Rights

We may assign, transfer, or delegate these Terms of Use and our rights and obligations hereunder, in whole or in part, without restriction and without notice to you, including in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.


27. Survival

The following provisions shall survive termination of these Terms of Use or your use of the website:

  • Intellectual Property Rights
  • Product Warranty and Disclaimers
  • Limitation of Liability
  • Indemnification
  • Dispute Resolution and Governing Law
  • Any provisions that by their nature should survive

28. Headings and Interpretation

28.1 Headings

Section headings in these Terms of Use are for convenience only and have no legal or contractual effect.

28.2 Interpretation

  • Use of "including" means "including but not limited to"
  • Singular includes plural and vice versa
  • References to "writing" include electronic communications
  • "Or" is not exclusive

29. Language

In the event these Terms of Use are translated into other languages, the English version shall prevail in case of any inconsistency or dispute regarding interpretation.


30. Contact Information

For questions, concerns, or notices regarding these Terms of Use, please contact us:

Prazuchi
Email: support@prazuchi.com
Phone: 9928330990
Business Hours: 10:00 AM to 7:00 PM
Mailing Address: A 88-89, Subhash Nagar Market Complex, Shastri Nagar, Jaipur, Rajasthan, India - 302016.

For Legal Notices:
Legal inquiries should be sent in writing to the mailing address above, marked "Attention: Legal Department"


31. Acknowledgment

BY CLICKING "I AGREE," CHECKING THE ACCEPTANCE BOX, CREATING AN ACCOUNT, OR USING THIS WEBSITE IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE IN THEIR ENTIRETY, UNDERSTAND THEM, AND AGREE TO BE LEGALLY BOUND BY THEM.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THIS WEBSITE OR PURCHASE ANY PRODUCTS.